Clients are responsible for removing all personal belongings, valuables, and sensitive items from their vehicle prior to service. Pharaon Mobile Detailing is not liable for any loss or damage to personal property left inside the vehicle or at the service location.

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All vehicles are serviced at the owner’s risk and must be able to withstand normal detailing processes. Any damage claims related to services performed will be limited to the total cost of the service.

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If your vehicle has been ceramic coated, you must inform us prior to service so we can use the appropriate products.

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We reserve the right to reschedule or modify appointments due to weather, staffing, or equipment issues.

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Minimum Service Price

A minimum service price of $200 applies to all appointments, regardless of vehicle size, condition, or service selected. This ensures that we are providing high level, high quality services.

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Photo & Vehicle Condition Disclosure

To ensure accurate pricing and proper scheduling, clients are required to provide current photos of their vehicle prior to the appointment.

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By booking with us, you agree to provide an honest and accurate description of your vehicle’s condition.

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Failure to disclose excessive dirt, pet hair, stains, spills, or heavy buildup may result in:

• Additional charges (minimum $100 excessive dirt fee)

• Upgrade to a higher service package

• Rescheduling if additional time is required

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If photos are not provided, all pricing will be subject to adjustment upon arrival based on actual vehicle condition.

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We reserve the right to refuse service if the vehicle condition significantly differs from what was described.

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Service Scope, Condition & Pricing

All services are priced based on average vehicle condition.

Standard detailing includes general cleaning such as vacuuming, wiping, and surface care. It does not include deep stain removal, shampooing, pet hair removal, or odor treatment unless specifically selected.

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Exterior detailing does not include the removal of any excessive wear to your car that goes beyond the care of a wheel cleaning, hand wash and pressure wash.

• “Starting at” pricing reflects average-condition vehicles

• Heavily soiled vehicles will incur additional charges

• A minimum $100 excessive dirt fee applies when applicable

• Rescheduling if additional time is required
   

We will always communicate any pricing changes before beginning work. You are not obligated to proceed if you decline the updated quote.

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Safety & Refusal of Service

We do not service vehicles containing or affected by:

• Mold or mildew

• Gasoline or strong fuel odors

• Vomit, blood or bodily fluids

• Exploded or leaking batteries

• Hazardous chemicals

• Biohazards of any kind

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We reserve the right to refuse or cancel service if these conditions are present.

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Access to Water & Electricity

We require access to a water source and electrical outlet to perform services.

If you are not comfortable providing access, you may decline service prior to your appointment without penalty.

Failure to provide water and power at the time of service without prior notice may result in cancellation or rescheduling.

Appointments & Arrival Window

Technicians may arrive within a 30-minute window of the scheduled time due to traffic or unforeseen delays.
 

Cancellation Policy

• 48 hours’ notice is required to cancel or reschedule

• Deposits are non-refundable within 48 hours

• Failure to provide access to the vehicle or keys may result in cancellation and loss of deposit

• We reserve the right to reschedule due to weather or operational issues
   

Vehicle Access & Operation

By booking our services, you authorize Pharaon Mobile Detailing to operate and move your vehicle as needed.

If you prefer not to allow this, you must be present to move the vehicle when required.
 

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